Privacy Policy

1. Information You Provide
When you visit our Services, you may provide us with certain personal information, such as your name, address, phone number, email address, payment card number, purchase and ordering information and any other information you choose to provide. 
We collect this information at various places on our Services, such as when you check out with your online order; engage with our mobile applications; subscribe to email offers and mobile messaging offers; enter contests or sweepstakes.

2. Information Your Devices Provide Automatically
When you interact with our Services, we obtain certain information by automated means, including the following:

a. Location Information
We may obtain information about your location when you access or use our Services: for example, via your browser information and other similar device or browser attributes (like IP address), our store locator page, or our mobile applications. 

b. Navigational Information
When you access our Services, your computer, phone, or other device may provide navigational information, such as browser type and version, service-provider identification, IP address, the site or online service from which you came, and the site or online service to which you navigate.

c. Device Information
We also may obtain information about the computer or mobile device you use to access our Services, such as the hardware model, operating system and version, identification numbers assigned to your mobile device, such as the ID for Advertising (IDFA) on Apple devices, and the Advertising ID on Android devices, mobile network information, and website or app usage behavior.

d. Cookies, Clear Gifs and Similar Technologies
To better understand how you interact with our Services, we may collect information using cookies, clear gifs (also known as web beacons or web bugs) and similar technologies.

3. Information Derived Through or Provided by Others
Affiliated entities, sister brands, vendors, social media networks, and advertising networks may provide us with, or supplement, information about you. We may use this information for a variety of operational or marketing purposes, such as to correct shipping information, market to you, deliver more relevant offers through customer insights, improve our business, and transact business.

4. Third-Party Analytics and Personalization Services
We may use third-party analytics services to analyze site metrics and performance, analyze our visitors' preferences, and serve personalized content to you through the use some or all of the technologies described above, such as cookies and clear gifs.

5. How We Use the Information We Obtain
We use the personal information we obtain through the Services to:
deliver our Services;
process your online orders;
facilitate payment and transactions;
create and manage your online account;
personalize your online experience with content and offers that are tailored to your interests;
provide customer service and respond to your inquiries and requests;
include you in surveys and contests;
enable you to post your content, such as comments, images or videos;
facilitate networks of online social activity centered around our products and services;
improve our Services, the manner in which offers are made on our Services, and the interactions and experience visitors have with our Services;
enable you to interact with third-party content service providers, whether by linking to their sites, viewing their content within our online environment, or by viewing our content within their online environment;
market our products and services that may be of interest to you; and
create aggregated, pseudonymized or anonymized information for statistical purposes.

6. How do we protect personal information
We maintain administrative, technical and physical safeguards designed to protect the personal information we collect through our Services against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Our administrative safeguards include implementing, maintaining, and training employees on company privacy and information security policies and procedures. Our physical and technical safeguards include maintaining physical security policies and standards to protect company systems and data, and a cybersecurity program overseen by our executive leadership team.

7. Whom should you contact with questions or concerns
If you have questions about our Policy, please contact service@neonora.com.